Cookie Policy

This Cookie Policy explains how GrandMaster Jack Casino uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, which types may be set, how long they last, and how you can control them. It also explains when third parties may place cookies through our Site and what happens if you limit cookie use.

This policy should be read together with our Privacy Policy, which explains how we handle personal information more broadly.

Cookies, Explained in Plain English

Cookies are small text files saved on your device (computer, phone, tablet) when you visit a website. They help the Site recognize your browser, remember certain settings, and support features like secure logins and smoother navigation.

Some cookies are set by us (first-party cookies). Others are set by partners that provide services we use (third-party cookies).

Why We Use Cookies on GrandMaster Jack Casino

We use cookies to make the Site work properly, keep it secure, and help you get where you want to go with fewer interruptions. Cookies also help us understand which pages perform well, diagnose technical issues, and improve speed and reliability.

Depending on your choices, cookies may also be used to personalize content and measure the effectiveness of advertising, including showing you relevant offers. If you choose to limit certain cookies, some features may not function as intended.

Cookie Types We Use and What They Do

We use different categories of cookies. Some are strictly necessary for the Site to operate, while others are optional and depend on your consent (where required by law).

Essential cookies support core functions such as account access, secure sessions, fraud prevention, and basic page functionality. Without them, key parts of the Site may not work.

Functional cookies remember preferences you select - for example language, region, or display choices - so the experience stays consistent when you return.

Performance and analytics cookies help us understand how the Site is used, such as which pages are visited most, how long pages take to load, and where errors occur. This information is typically aggregated and used to improve stability, design, and performance.

Marketing cookies help us measure campaigns and show promotions that better match your interests. They may also limit how often you see the same message. These cookies can be set by us or by third-party advertising and measurement partners.

Session Cookies vs Persistent Cookies

Some cookies are session-based and expire when you close your browser. Others are persistent and remain on your device for a set period or until you delete them. We use both types depending on the purpose - for example, a session cookie may keep you securely logged in, while a persistent cookie may remember preference settings.

Third-Party Cookies and Services You Might Encounter

Some features on our Site rely on third-party providers. These providers may place cookies or use similar technologies to deliver their services. Common examples include:

Analytics services that help us understand traffic and usage patterns. Payment and fraud-prevention tools that help keep transactions secure. Customer support tools (such as live chat) that help connect you to assistance quickly. Advertising and measurement partners that help us evaluate campaign performance and, where permitted, deliver relevant promotions.

Third-party cookies are governed by the privacy and cookie practices of those third parties. Where required, we will request your consent before enabling non-essential third-party cookies.

Your Choices: Consent and Cookie Preferences

Where applicable, we ask for your consent before placing non-essential cookies (for example, many analytics and marketing cookies). You can usually accept all, reject non-essential cookies, or customize your choices through our cookie preference tools (if available on the Site).

If you change your mind later, you can update your preferences at any time. Keep in mind that consent settings may be stored in a cookie themselves, so clearing cookies can reset your choices.

How to Manage, Disable, or Delete Cookies in Your Browser

You can control cookies through your browser settings. Most browsers allow you to:

Block all cookies or only third-party cookies. Delete cookies already stored on your device. Set rules for specific websites. Receive a warning before a cookie is stored.

If you disable essential cookies, parts of the Site may stop working correctly - for example, you may not be able to log in reliably, maintain a secure session, or complete certain actions. If you disable functional cookies, you may need to reselect preferences each visit. If you disable analytics cookies, we’ll have less insight into performance issues. If you disable marketing cookies, you may still see promotions, but they may be less relevant and harder for us to measure and improve.

Browser instructions change over time, so refer to your browser’s help section for the most up-to-date guidance.

Other Tracking Technologies (Similar to Cookies)

We may also use similar technologies that serve comparable purposes, such as pixels or SDKs (especially on mobile). These tools typically help with security, performance measurement, and campaign effectiveness. When these technologies function like cookies under applicable law, we treat them as part of this Cookie Policy and apply the same consent approach where required.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in legal requirements, technology, or how our Site operates. When we make changes, we will post the updated version on this page and adjust the “last updated” date. If changes are significant, we may provide additional notice as required by law.

Questions or Privacy Requests

If you have questions about cookies, consent choices, or privacy on GrandMaster Jack Casino, contact our support team at customersupport@instantgamesupport.com. You can also visit our Responsible Gaming page for information on safer play and player protections.